Extensions/Freezing: We DO NOT freeze memberships.
Cancellation/Refunds: No refunds shall be made for membership dues paid, except as follows: If by reason of death or permanent disability, the member is unable to use the services or facilities of the club, he and his estate shall be relieved from the obligation of making payment for services other than that received prior to death or on the onset of disability, and that if he has prepaid any sums for services, so much of such sum as is allocable to service he has not received shall be promptly refunded to him or his representatives. The term “disability” means a condition which precludes the member from physically using the facilities, and such condition is verified by a physician & our in-house physiotherapist, and “permanent” means for more than six months. No refunds will be given for temporary disability. In case the club is closed or shut down by the management and the services cannot be transferred elsewhere, the management will refund the money on a pro-rata basis to the member for the unused period of the contract of membership. In such a scenario, refund will be credited to the original payment account within 7 business days.
Transfer: Transfer of a membership is permitted to a non- member i.e. to a person who has not been a member of the same branch of Gold’s Gym before, at a transfer fee of Rs. 2500 + tax per transfer.
The membership is transferable to another Gold’s Gym in India.